Refund Policy

Our Refund Policy

We strive to ensure your complete satisfaction with every purchase. If you're not entirely satisfied with your purchase, we're here to help.

Eligibility for Refunds

Refunds are available under the following conditions:

• The account provided does not match the description at the time of purchase
• You are unable to access the account due to issues on our end
• The account was reclaimed by the original owner within 24 hours of purchase

Refund Process

To request a refund, please follow these steps:

1. Contact our support team via email at support@accountsvendor.com or through our contact form
2. Include your order number and a detailed explanation of the issue
3. Our team will review your request and respond within 24-48 hours
4. If approved, the refund will be processed to your original payment method

Timeframe for Refunds

Refund requests must be submitted within 24 hours of purchase. We cannot process refund requests that are made after this window.

Once approved, refunds typically take 3-5 business days to appear in your account, depending on your payment method and financial institution.

Non-Refundable Items

The following cases are not eligible for refunds:

• Accounts that have been accessed by the customer and are working as described
• Accounts that were compromised due to customer's actions (sharing credentials, changing settings, etc.)
• Requests made after the 24-hour window

Contact Us

If you have any questions about our refund policy, please contact us:

• Email: support@accountsvendor.com
• Contact form: Contact Us